About Product Conditions

State definitions

  • New

    Brand new and unused

  • Excellent Condition

    No signs of use, in very pristine condition

  • Very Good Condition

    Slight signs of use, still very clean

  • Used

    Some minor dirt or wear

Authenticity and Condition Check

About Authenticity Check

We purchase models that meet our strict criteria based on data from over 3,000 sneaker purchases. Not just the sneakers themselves, but the box and any accessories are also evaluated.

About Condition Check

Each item is meticulously inspected and its condition is assessed based on our unique criteria.

We only accept returns or exchanges in the case of shipping errors or initial defects.

Please note that the following items cannot be returned under any circumstances:
・If the product is second-hand ・If the product has already been worn ・If the product has become defective due to customer's circumstances ・If more than 8 days have passed since the product was shipped

In the unlikely event that a non-genuine item is confirmed, we will issue a full refund.

About Product Conditions

How are condition ranks determined?

Conditions are assessed based on our unique data criteria.